Supporting modules

Foundation modules included in all ATM Management & Monitoring packs:

Dashboard

Centralised ‘one-look’ dashboard views of the real-time status of all ATMs in the network, with secure access and audit trail. Views depend on the packs installed, and can include ATMs in service, ATM cash levels, ATM incidents, ATM ranking by transaction volume, ATM transaction history and ATM security alerts.

Diagnostics

Commands are sent to the ATM to check the status of a device or re-set the device.

Analytics & Reporting

Accurate and detailed information on ATM status, uptime, performance and transactions combined with easy-to-use search facility and data export.

Issues Management

Automatically generates alerts on incidents for fast and efficient escalation and tracking until resolution.

Mobile App

In addition to alerts via email and SMS, real-time monitoring and response ‘on the move’ is supported by mobile app.